Very clean and cozy! The staff was kind and informative. Great inn
Very clean and cozy! The staff was kind and informative. Great inn
This is our third time staying here and will never stay anywhere else. Our son goes to Massachusetts Maritime Academy and we stay here now every time. We stayed in one of the new rooms and it had its own porch.
ADDITIONAL FEEDBACK:
The hotel manager was great. She was very helpful and friendly.
OTHER SUGGESTIONS:
The rooms could be quieter. We could easily hear the people next door. More rugs in the room would be nice as well.
ADDITIONAL FEEDBACK:
Will stay here again!
ADDITIONAL FEEDBACK:
Easy check in, polite staff.
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All the staff are professional and friendly.
OTHER SUGGESTIONS:
Not at this time
ADDITIONAL FEEDBACK:
I was extremely pleased with everything; however, I probably could not afford the room during the tourist season.
OTHER SUGGESTIONS:
Hard for an old timer to get up the office steps.
Can't say enough good things about our experience. Service was great....and very friendly. We had to change our reservations at the last minute due to weather delays, and they were so understanding and accommodating. The rooms were updated and immaculate and the beds extremely comfortable.
Absolutely friendly & professional staff. Attentive to every need while providing optimum service. My room was very clean, comfortable, & relaxing. Great price & location, close to interstate all other activities in the area.
ADDITIONAL FEEDBACK:
Very courteous & professional staff.
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Great experience! Appreciate the cleanliness of the rooms and the service was the best!
ADDITIONAL FEEDBACK:
Thank you for making our stay so enjoyable and relaxing!
OTHER SUGGESTIONS:
Better coffee maker in room.maybe a 4 cup pot not one
ADDITIONAL FEEDBACK:
Great little place. Enjoyed our stay. Floors we're a little dirty however.
OTHER SUGGESTIONS:
Cleaner floor.
Super cute Inn. Clean, comfortable, and friendly. I loved the decor and would definitely go back. Staff was friendly, and breakfast was good. Rooms near the road are a little noisier due to the road noise, but nothing some earplugs couldn't fix.
ADDITIONAL FEEDBACK:
Already referred a team over from another hotel in the area that they were not happy with. Thank you for a great stay after a long day of work on Otis.
ADDITIONAL FEEDBACK:
Walls are paper thin, could hear neighbors on both sides
Smokers outside room were noisy and the smell was terrible!
OTHER SUGGESTIONS:
Better insulation between rooms.
No smoking on premises!
ADDITIONAL FEEDBACK:
I appreciated the cleanliness of the room, the staff competence and friendliness, and overall experience. I work for Spaulding Rehab in Boston with periodic work at the Spaulding facility in East Sandwich and potential need to stay nearby. Would the Inn offer any special rate for Spaulding employees who travel from Boston on occasion? Also, there was no top sheet, just the comforter. Is that typical? It was clean but wondering why no top sheet. Thank you, Denise Ambrosi
This place will not be a secret much longer. All new insides of each room. Great office staff. The continental breakfast was good. Easy check-in and check-out. Convenient location in Sandwich. I do wish there was a way to get rid of the closed captioning on the television.
ADDITIONAL FEEDBACK:
Great place and very nice people.