ADDITIONAL FEEDBACK:
Great hotel. We use the hotel all the time. Great resort and friendly staff
ADDITIONAL FEEDBACK:
Great hotel. We use the hotel all the time. Great resort and friendly staff
Great hotel and very clean and great service
I was volunteering at the Pan-Mass Challenge. The location of the Sandwich Inn & Suites was close to Mass Maritime Academy. The inn was super clean and quiet definitely a perfect relaxing getaway
ADDITIONAL FEEDBACK:
The room was very accommodating however rooms had no coffee pot and floors needed mopping badly. The location and facility was perfect.
We love this hotel, slightly out of the way of you don’t have a car, but otherwise excellent. Breakfast was unexpectedly delicious and plentiful, rooms very clean and spacious. would highly recommend.
ADDITIONAL FEEDBACK:
The A/C in our room (#31) worked great, but it was really loud.
OTHER SUGGESTIONS:
Everyone at the inn are always so accommodating and kind. The rooms are always extremely clean. The breakfast choices are wonderful - something for everyone. It would be nice if the time of breakfast was extended so that when the inn is at full capacity there were enough time and room for everyone to enjoy.
ADDITIONAL FEEDBACK:
When we checked out I mentioned the a/c unit was not working properly. It would run for 15 seconds then shut off. This happened all night so we really didnt sleep. At one point, prob around 4 or 5 am a loud alarm went off. We weren’t sure why. It lasted less than 10 seconds but I definitely couldnt sleep at all after that. I actually checked my phone to see if was an emergency alert because it was that startling. Unfortunate because we thought it would be a quiet, peaceful spot.
After using the shower, the bathroom had a funky smell. Not sure if the floor tiles need disinfecting.
We are not high maintenance people and Ive rarely complained about anything in our travels but I thought you should know. I thought when I mentioned the a/c unit not working and the fact we barely slept at all, she may have given us a partial credit as a good will gesture, however that was not offered.
OTHER SUGGESTIONS:
Fix a/c, update shower & disinfect.
POSITIVE:
La habitación.
NEGATIVE:
Escadas perchas para ropa
MACHINE TRANSLATED:
POSITIVE:
The room.
NEGATIVE:
Escada clothes hangers
ADDITIONAL FEEDBACK:
When customers ask for discounts with AAA or senior or any outher types dont tell them its to late Its never to late……………..
OTHER SUGGESTIONS:
all set
ADDITIONAL FEEDBACK:
Perhaps a few changes to bfast buffet.
We’ve stayed there three x the past 3 mo, n bringing friends there in Oct thus this suggestion.
Greek yogurt, blueberries, different jcs(cranberry, V8) just a couple.
Staff r wonderful n the GOOD news is we keep coming back.
Frequent stayer discounts is an idea also.
ADDITIONAL FEEDBACK:
Disappointed that pool and washer and dryer were not working but the place was very clean, new, comfortable, and the breakfast was plentiful and delicious.
Rate was a little high but I would definitely stay here again.
OTHER SUGGESTIONS:
It would be nice if pool was fixed and in order and washer and dryer were working.
Otherwise, nice stay.
ADDITIONAL FEEDBACK:
Wifi was terrible. No coffee maker in the room. This shocked me. Needed a bottle opener, couldn’t get one. Rooms are very very sparse with barely any furniture and the walls are paper thin.
POSITIVE:
Didnt have time to have it
NEGATIVE:
Reserved on line and at check in asked If senior discounts or AAA or veterans discounts can apply was told it was too late..Great Answer would sleep In my car before Id comeback
ADDITIONAL FEEDBACK:
Staff we encountered was not very friendly
The ikea sticker on the tp holder was pretty lame
OTHER SUGGESTIONS:
Take the stickers off!!!
Be friendlier!!!!
ADDITIONAL FEEDBACK:
We enjoyed our stay at Sandwich Inn and Suites. We would certainly come back again. Hope to see the pool open in the future and maybe a bit more outdoor lounging areas. Thank you!
OTHER SUGGESTIONS:
Opening the pool and if possible some rooms with queen beds rather than the full size.
OTHER SUGGESTIONS:
The air conditioner and humidifier were loud and kept going on and off - that was the one major drawback. I liked that the room was otherwise quiet and clean. There was only one extra sheet in the drawer, and two beds - we both would have preferred a sheet to the duvet in the summer. It was nice to have the large mini fridge and the breakfast spread was terrific.
POSITIVE:
Quiet, wooded area! Great location!
ADDITIONAL FEEDBACK:
The hotel manager was excellent, very friendly and helpful!!
The accommodations were great- updated, very spacious, very clean & calming beachy decor.
It would be great to add a towel bar and more hooks in the bathroom…
The kitchen was spotless! What a great option for people who dont want to eat out every meal!
The grounds were beautifully kept. Beautiful flowers!!
We didn’t get to the breakfast so I can’t give feedback… :o)
I think you should advertise that you wash the duvet covers in between guests- that is a great selling point to those of us who aren’t fans of hotel comforters!
The young woman on checkout was less friendly (not rude) but seemed less enthusiastic…
I think your accommodations are a great ‘bang for your buck’. We could only stay until Sunday, but booked the three nights (as required) as it was the best place for us location wise and price wise. We were volunteering at the PMC this weekend.
As a vacation property owner myself, I always appreciate when people provide CLEAN accommodations and extra touches, which you do. I will definitely recommend!
ADDITIONAL FEEDBACK:
Room smelled and felt a little wet when we arrived, but seemed to get better after opening the windows and allowing to air out. Thanks for a great stay!
ADDITIONAL FEEDBACK:
Was first time and was great and will recommend it to all
Thanks a lot