ADDITIONAL FEEDBACK:
Good day, general manager was amazing person. For desk help the people that are in place no experience. Stayed there multiple nights for work under the federal government rate , As well as the contractor rate, room number six amazing person at the front desk told me there was multiple rooms available when I booked the room the price changed no discounts she said she would get back to me, before the end of her shift with pricing. She told me I was going to stay in King bed that I requested and that wasnt the case. She did not know how to cancel the reservation and redo another one. But was charged for the king. Housekeeping was amazing. Ask for my bill yesterday for my first day because I didnt receive it. Last night we stayed again unexpectedly was put in it room that was not swept and toilet was dirty like someone check the room out but didnt stay. He does not work very well it says temperature was 68° but my app on my phone said 56° and staying there prior in a different room but there for breakfast next couple dad stated the room was very cold and that was room number three the same one the front Dess staff made for us last night.Stated that there was no other rooms no king beds available but same room multiple nights different price same same room type. Kind of confused? The staff after 2 oclock to 10 stated that there was no other rooms no king beds available but same room multiple nights different price same same room type. Kind of confused? The staff after 2 oclock to 10 Pm stated they had a fax machine and that we could use it .. come to find out the staff member that wasnt occupying the front that stated they had a fax to use again wasnt the case we had to go outside and drive to Hyannis to find a Staples. Hope things get fixed .. but being up charged because they dont have a room when theres only 6 to 7 people in the entire facility and stating rooms are occupied but they really wOTHER SUGGESTIONS:
Make sure your staff knows the room Tight and dont state prices and change them. Ill get back to you after she takes your credit card with the exact price is not copacetic with any location I dont need to be told its going to be an additional $40 per night because she messed up thanks