Review by Gayle on 8/8/21. Posted via Hotel Survey. Rated 5 out of 10.

ADDITIONAL FEEDBACK:

The bed was nice. There was no top sheet on our bed. Is that normal? The floors (vinyl) were filthy. Because they are gray wood looking, you can’t tell. It doesn’t appear they are cleaned between guests. They were sticky. We spilled water in the kitchen, and when wiping it up, saw the dirt and grime on the paper towel. We stayed 3 nights. After the first night, someone kindly came in and gave us fresh towels and cleaned dishes. The next day, no one came at all. We had done some food prep and had garbage, and no one took it out. The small can in the kitchen was overflowing, so I used the bathroom can as well. I put the trash out by the door when we were gone for the day and evening, and no one came by. I appreciate the washer and dryer. By 9:00 am, the hot oatmeal was empty, and the second day, the fruit bowl was empty. I asked about it, and was told they hadn’t gotten a delivery. I understand there are supply issues, and it had been raining, but it was disappointing nonetheless. Because the room is mostly below ground level, it smells a bit. We seemed to be near a sewer pipe. We kept windows open all day and night. Finally, for a room with a mostly supplied kitchen, we were surprised and disappointed there was no way to make coffee in our room. We had our own coffee beans (ground) and would have enjoyed a cheap Mr. Coffee machine. Or a plastic french press. Or a Keurig with your pods. Thank you for reading.

OTHER SUGGESTIONS:

Add a coffee pot to the rooms with kitchens. Put in a bigger garbage can. Be consistent with servicing the room. Clean the floor with a damp mop.